We are seeking a Senior Engineer. The role involves designing, configuring, and troubleshooting VoIP and unified communications solutions, managing TCP/IP networking, SIP, IAX, RTP, and H.323 protocols, and supporting LAN/WAN environments and Linux systems. Experience with platforms such as 3CX, Asterisk, CIC, and cloud or hosted VoIP and SIP services is essential.

What you'll do:

• Proven experience in VoIP, Linux and Networking.
• Strong understanding of TCP/IP networking suite, SIP, IAX, RTP, H.323 protocols
• Good understanding of networking, such as LAN & WAN.
• Good understanding of the Linux operating system
• A good understanding of Voice Over IP (VOIP) on platforms such as, but not limited to, 3CX, Asterisk, CIC, etc
• Preferably experience in working on a range of telephony solutions, including Cloud or Hosted (VoIP) and SIP services.
• Experience in designing VoIP solutions

Your Expertise:

• At least 7 years of hands-on experience in configuration and troubleshooting VoIP solutions
• English - Can converse and has the necessary email skills
• Excellent Customer Interaction with clear, concise, and effective communication skills
• Effectively collaborate with the team to achieve common goals
• Identify and resolve issues effectively.

Qualifications:

• Essential
  • National Senior Certificate/ Matric/ N3/ Grade 12
• Preferred
  • Degree or Diploma in a related discipline
  • ITIL Foundation certification
  • Vendor UC platform certificates (3CX, Asterisk)
  • Cisco CCNP Collaboration is advantageous